Privacy Policy

Information We Collect

When you place a commission order with Alicia P Ceramics, we collect:

• Your name and contact information (email and phone number)
• Details about your ceramic piece order (pieces, timeline, inspiration)
• Any special considerations or requirements you provide

How We Use Your Information

We use your information to:

• Process and fulfill your custom ceramic orders
• Communicate with you about your order status and timeline
• Send you text messages about order updates (with your consent)
• Provide customer service and support

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only when required by law or to protect our rights.

Text Messaging

By providing your phone number and consenting to text messages, you agree to receive SMS communications from Alicia P Ceramics about your order. SMS messaging is optional and not required to complete your order. Message frequency varies. Standard message and data rates may apply depending on your mobile carrier. You can opt out at any time by replying STOP to any message.

We do not share, sale, or trade our customer's phone numbers

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our business (such as SMS delivery and payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Operations: With your explicit consent for specific purposes

All service providers operate under their published privacy policies and security standards.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access: Request a copy of the personal information we have about you
• Delete: Request deletion of your personal information
• Correct: Request correction of inaccurate personal information
• Opt-out: Stop receiving text messages by replying STOP

To exercise these rights, please reach out to us on our social media platforms or by replying to any of our communications.

Contact Us

If you have questions about this Privacy Policy, please contact us through our commission form or by replying to any of our communications.